This policy explains how we collect, process and protect your information when using ZynIQ products and services.
This Privacy Policy explains how ZynIQ (“we”, “our”, “us”) collects, stores, and uses personal information when you use our website, indicators, bot, waitlist, contact forms or related services. We comply with applicable data protection laws including the UK GDPR, EU GDPR where relevant, and CCPA where applicable.
- Name
- Email address
- Contact form submissions
- Waitlist interest & experience
- Early Access feedback (optional)
- IP address
- Browser, device & operating system information
- Pages visited & sessions
- Referrer URLs
- Cookie identifiers
Payments for indicators or future subscriptions are processed securely via third-party processors (e.g. Stripe). We do not store or process full payment card details on our servers.
We use the data we collect to:
- Provide access to digital indicator licences
- Offer Early Access invitations
- Respond to enquiries
- Send operational or marketing emails (only if you consent)
- Improve site performance and user experience
- Detect abuse or security threats
- Comply with legal obligations
We process personal data using:
- Contract (providing purchased services)
- Consent (waitlist, marketing emails)
- Legitimate interests (analytics, security)
- Legal obligations
We may use cookies for functionality, analytics, and service improvement. You may disable cookies through your browser settings, though some features may not function as expected.
We do not sell your data. Data may be shared with:
- TradingView (indicator access control)
- Payment processors
- Email delivery providers
- Analytics platforms
- Hosting/security providers
- Legal authorities if required
We take reasonable steps to protect your personal data from unauthorised access, misuse, or loss. We do not store exchange API keys, passwords, or sensitive financial information.
We retain data only as long as necessary to fulfil its purpose or comply with legal requirements, or until deletion is requested where applicable.
Under GDPR, you may request to:
- Access your data
- Correct inaccurate data
- Delete your data (“right to be forgotten”)
- Object to processing
- Withdraw consent
- Request data portability
To exercise rights, contact support@zyniq.io.
Data may be processed outside your jurisdiction. We ensure appropriate safeguards such as encrypted transfers and compliant processors.
ZynIQ is not intended for individuals under 18. We do not knowingly collect children’s data.
We may update this Privacy Policy periodically. The updated version will be posted on this page.
Questions about this policy may be sent via the contact form or to support@zyniq.io.
