FAQ
Frequently asked questions
Straight answers about buying, installing and using ZynIQ indicators.
Buying
Is it really a one-time payment?
Yes. Every ZynIQ indicator is a single payment in US dollars. There's no subscription, no renewal and no recurring fee. You pay once and keep it.
What do I actually get?
The indicator's Pine v6 source code as a .pine file. You paste it into TradingView's Pine Editor and it becomes one of your own scripts.
How fast do I get it?
Straight away. Your download page opens as soon as the payment goes through, and we email you the link as well. The link works for 30 days.
I paid but can't find the email.
Check your spam or junk folder first. If it isn't there, use Resend my download with the email address you paid with, and we'll send fresh links.
My download link has run out or I've lost it.
Use Resend my download with the email address you paid with. If that address bought from ZynIQ, fresh links are emailed to it.
Should I buy single indicators or the Complete Suite?
Buy singles if you only need one or two tools. The Complete Suite includes all 22 indicators for $399, against $1,168 bought separately, so it's the better deal once you want about seven of them.
Do I get free updates?
No. Your purchase is the version on sale when you buy it, and it's yours to keep for good. Newer versions aren't included for free.
Can I get a refund?
No: every sale is final. Your download starts as soon as you pay and you get the full source code, which can't be returned. At checkout you tick to start it straight away, which ends the 14-day right to cancel, so we don't refund a change of mind or an indicator that doesn't suit your trading. If an indicator has a fault, we fix it and send you a corrected file. Our refunds policy has the details.
How do I pay, and in what currency?
By card, Apple Pay or Google Pay on Stripe's secure checkout. Prices are in US dollars, and your bank may convert the amount. Your card statement shows HIGHFOLD* ZYNIQ.
Using the indicators
Do I need a paid TradingView plan?
No. ZynIQ indicators work on every TradingView plan, including the free plan, because you add the source yourself. The only limit is how many indicators your plan shows on one chart.
Do ZynIQ indicators repaint?
No. Signals, alerts and levels are decided when the candle closes, so nothing appears on a forming candle and then vanishes. Items built from swing points (swings, pools, order blocks) are confirmed a set number of bars after the swing, and each indicator's guide says how many.
Which markets and timeframes do they work on?
Any TradingView chart: stocks, forex, crypto, indices, commodities and futures. Every timeframe works; 15m, 1h, 4h and 1D are the most common.
How do I install one?
Open the Pine Editor in TradingView, paste the source, click Add to chart, then Save. The full walkthrough is in the docs.
Are these buy and sell signals I can follow blindly?
No. ZynIQ tools show structure and context: breakouts, market structure, liquidity, regime, volatility and risk levels. You stay responsible for your own decisions and your risk.
Licence and help
Can I share the source with a friend?
No. Each file is licensed to the buyer personally, carries their email address and order number, and must not be shared, published or resold.
Is this financial advice?
No. Nothing on this site or in the tools is financial advice or a promise of results. Trading involves risk, and you can lose money.
Is the trading bot available?
Not yet. The ZynIQ crypto trading bot is in private testing and isn't for sale. You can join the waitlist or try the demo dashboard, which uses simulated data.
How do I get help?
Use the contact form or email hello@zyniq.io. We read every message and reply by email.
Still stuck?
Ask the chat assistant in the corner, or send us a message and we'll reply by email.